Cookies Policy

Introduction

What are cookies?

Cookies are small text files placed on your device when you visit our Site. They allow us to recognize your browser, remember your preferences, and improve your experience. Some cookies are strictly necessary for the Site to function, while others help us analyse how users interact with the Site or display relevant content and ads.

Why do we use cookies?

Strictly necessary cookies: Required for core website functionality (e.g., navigation, secure access, consent preferences).

Performance / analytics cookies: Collect anonymous data to help us understand how visitors use the Site and improve performance.

Functional cookies: Remember your preferences such as language or region to provide a more personalized experience.

Marketing / advertising cookies: Track browsing habits to show relevant ads across websites. These require your explicit consent.

Consent and control

When you first visit our Site, a banner powered by CookieYes allows you to accept or reject non-essential cookies. You can change or withdraw your consent at any time by reopening the banner (for example, through the “Cookie Settings” link in the footer).

Most web browsers also let you control cookies directly through their settings. However, disabling cookies may affect the functionality of certain parts of the Site.

Third-party cookies

Some cookies are placed by third-party services we use (such as analytics tools or booking widgets). These providers may collect data directly from your browser. Please refer to their respective privacy policies for details on how they handle your information.

Cookies used on this Site

The following table lists the cookies that may be set on this website, grouped by their purpose. We review this list regularly to ensure accuracy.

Category Cookie name / Provider Purpose Duration
Strictly necessary cookies cookieyes-consent (CookieYes) Records user preferences regarding cookie categories (consent given, rejected or partial). Essential for GDPR compliance. 1 year
litespeed_cache (LiteSpeed Cache) Improves website performance by caching pages and reducing server load. Does not store personal data. Session / 1 month
wordpress_logged_in_*, wordpress_sec_*, wp-settings-* (WordPress Core) Keeps users logged in and stores interface preferences. Session / 1 year
pll_language (Polylang) Remembers the user’s selected language for navigation. 1 year
limit_login_attempts_* (Limit Login Attempts Reloaded) Protects the site against brute-force attacks by limiting login attempts. 1h – 24h
Functional cookies joinchat_* (Joinchat) Enables WhatsApp chat widget and remembers display preferences (e.g., last closed). Session – 6 months
koalendar_* (Koalendar Widget) Loads the appointment-booking widget and stores technical info to maintain user session. Session
getwid_* (Getwid Blocks) Stores preferences for visual blocks used in the page design. Session
Performance / analytics cookies _ga, _gid, _gat_* (Google Analytics 4 – upcoming) Collects anonymised statistics on site usage (pages visited, time on page, etc.) to help improve performance. _ga: 2 years  |  _gid: 1 day  |  _gat: 1 minute
Marketing / advertising cookies No marketing or retargeting cookies are installed at this time.

Data retention and sharing

Cookies themselves generally do not store personally identifiable information. However, analytics or functional cookies may link to pseudonymous identifiers. Data from cookies may be retained for defined periods and shared with third-party processors under appropriate data protection safeguards.

Your rights

Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also withdraw your cookie consent at any time. To exercise these rights, contact us using the details below.

Updates to this policy

We may update this Cookie Policy periodically to reflect changes in our use of cookies or to comply with legal requirements. The date of the latest revision is indicated at the top of this page. Continued use of the Site after changes means you accept the revised policy.

Contact us

If you have any questions or concerns about this Cookie Policy, please contact us.

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